Políticas de Privacidad
PFLITSCH GmbH & Co. KG
We take the protection of your personal data very seriously. Therefore, as you would expect, we always treat your personal data in accordance with the statutory data protection rules. We have appointed an expert and reliable external data protection officer. The external data protection officer duties are performed by UIMC Dr. Voßbein GmbH & Co KG.
We explain more about our processing of personal data in the sections below.
Collecting and processing of personal data
You can use our website without disclosing your identity. If we request personal data (for example your name, postal or e-mail address) on our website, e.g. on a contact form or when you log in or register, you provide this information voluntarily. We use this information for our own business purposes (such as sending you the requested materi-als/information).
Should you have questions of any kind, you have the opportunity to contact us using the contact form made available on the website. The information we designate as mandatory is required to ensure your enquiry is assigned to and answered by the correct person. Other information is provided voluntarily. Data processing for the purpose of making contact with us is performed in accordance with Art. 6 Clause 1 p. 1 (a) of the German General Data Protection Regu-lation (GDPR) based on your voluntarily granted consent.
The personal data collected by us for use of the contact form are deleted after your enquiry has been dealt with and after the expiry of the obligatory periods of retention in order to comply with tax and business legislation.
After granting your consent – for example for the purpose of receiving a newsletter or other information of interest from our company – you can revoke the consent granted to us with future effect. You can do so at any time and with-out giving the reason. You can use the above-mentioned contact form or another method within the newsletter to do this.
We collect data during the following processes:
- Subscribing to the newsletter
- Using the contact form
- Registration for and use of the PFLITSCH Club
- Submission of enquiries through Product Search
- Catalogue requests
- Use of the amortisation calculator
This website uses "cookies". Cookies are text files that are stored on your computer. They allow an analysis of the use of the website and ensure that you are automatically recognised on your next visit. You can prevent the installation of cookies by making the appropriate Setting on your browser. This may, in certain circumstances, lead to you not being able to make full use of the features of the website.
The cookies we use are listed below:
- Google Analytics
- Google Tag Manager
- Tracking Script von Kyto
Every time the website is accessed, logs are created and processed for statistical purposes. However, the anonymity of the individual users is preserved in these logs:
- Referrer (the page with the link from which access was made to this website)
- Search term (in the case where a search engine is the referrer)
- IP address is analysed to determine the country of origin and the provider
- Browser, operating system, installed plug-ins and screen resolution
- Time spent on the pages
The data identified above are processed on the basis of our legitimate interest in accordance with Art. 6 Clause 1 p. 1 (f) of the German General Data Protection Regulation (GDPR) for the following purposes:
- Ensuring a smooth connection to the website,
- Ensuring the convenient use of our website,
- Analysis of system security and stability, as well as
- for further administrative purposes
We reserve the right to check this data retrospectively if we become aware of any specific indications of illegal use. The data is immediately deleted when it is no longer required, but no later than after six months.
Transfer of data
Your data will not be transferred to third parties for commercial or non-commercial purposes without your explicit consent. We pass on your personal data to third parties only if this is legally permitted [e.g. on the basis of Article 6 of the GDPR] and/or legally required. In some cases, we use service providers for the statutory data order processing; the website is hosted by "DATA-Systems GmbH" (Gleiwitzer Str. 9; D-58454 Witten) and maintained by the agent "Die Medialen" (Colmantstraße 39; D-53115 Bonn). We use the software solution Talention from TFI GmbH for our application Management. Full responsibility for the processing of data remains with us.
Liability for own content
The contents of these pages were created with the greatest care. However, we cannot give any warranty for the correctness, completeness and currentness of the content. We, as the service provider, are responsible under general law for our own content on this website.
Liability for links (content of external providers)
Cross-references ("links") to content provided by other providers must be differentiated from our own content. We have no influence on the content of linked sites, the responsibility for which always rests with the respective provider or operator.
Rights of data subjects
We hereby inform you that, in accordance with Article 15 ff. of the GDPR and under the conditions defined therein, you have the right to information about your personal data, as well as to rectify or delete or restrict the processing of your data, and you furthermore have a right to object to the processing and transfer of data. You also have the right, under Article 77 of the GDPR, to lodge a complaint with a data protection regulatory authority if you believe that the processing of your personal data violated the GDPR. If the processing is based on Article 6 Para. 1 (a) of the GDPR or Article 9 Para. 2 (a) of the GDPR (consent), you also have the right to revoke your consent at any time without affecting the legality of the processing that took place up to the time your consent was revoked.
Right to information, Art. 15 GDPR
You have the right to request information about whether and to what extent your personal data will be processed (in particular the processing purpose, recipient of the data, duration of storage etc.).
Right to rectification of data, Art. 16 GDPR
You have the right to request correction of your stored data if it is incorrect or incomplete. This includes the right for your data to be completed/corrected through supplementary statements or communications.
Right to deletion of data, Art. 17 GDPR
You have the right to request the deletion of your personal data. This is possible, for example, if the data is no longer required for the purposes for which it was collected or if the data is to be deleted due to legal obligations. In individual cases, however, this right may be excluded.
Right to restriction of processing, Art. 18 GDPR
You have the right to restrict the processing of your personal data. This is possible, for example, if your data is incorrectly recorded or if the data processing is unlawful. If the processing is restricted, the data may be processed only in narrowly defined cases.
Right to data transferability, Art. 20 GDPR
You have the right to demand that the data concerning you be returned to you or to a person appointed by you in a standard electronic, machine-readable data format, if you have provided this data yourself.
Right to object, Art. 21 GDPR
You have the right, for reasons arising from your particular situation, to object to the processing of personal data concerning you at any time with future effect, provided that the processing of the data serves to protect legitimate interests (see Article 6 Para. 1 e), f) of the GDPR). If you object, it will be verified whether the legal requirements for the processing of your data are in place and, if they are not in place, no further processing of your data will be undertaken.
Right to complain to the regulatory authorities, Art. 77 GDPR
You have the right to contact the competent regulatory authority of the European Union or the member states at any time in the event of possible violations of data protection regulations.
If you have any questions regarding the processing of your personal data, you can directly contact our data protection officer, who will also be available with his team to handle requests for information, questions or complaints.
Contact details for the data protection officer
Kevin Nicholls, external Data Protection Officer, Nützenberger Straße 119, D-42115 Wuppertal, Germany
Tel.: +49 (0)202 - 265 74 0
To delete your user account, please contact firstname.lastname@example.org by email.
By becoming a member of the PFLITSCH Portal, you can submit enquiries directly to us through PFLITSCH Product Search. In the course of dealing with these enquiries, your personal data are also sent to us and recorded or we refer to the information already stored in the PFLITSCH Portal. This information is necessary to allow your enquiry to be correctly assigned and processed.
In the case of enquiries from abroad, the information is sent to the relevant adviser in the PFLITSCH Export Department and, where appropriate, to our sales partner for the relevant country. This is done in order to be able to offer you the best possible Service.
The content of all your enquiries is finally stored in the personal area of your PFLITSCH Portal account, where you can display them at any time.
To make travelling easier, we offer you the use of Google Maps to display maps and receive travel directions. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. These pages will be identified to you accordingly.
By using this service, you agree to the collection, processing and use by Google of the data collected and the data you have entered. The Google Maps terms of service can be found at http://www.google.com/intl/de_de/help/terms_maps.html [external site].
Web analysis with Google Analytics (currently disabled)
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information about your use of this website (including your shortened IP address) created by the cookie is transmitted to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google will also pass this information if necessary to third parties provided that this is legally required and insofar as the third parties process this information on behalf of Google. Under no circumstances will Google associate your IP address with any other Google data.
You can object to the use of your data by Google Analytics by installing a plug-in in your browser. This can be done through the following link, which takes you to the Google page: http://tools.google.com/dlpage/gaoptout?hl=de [external site].
Our website makes use of plug-ins from the Google-operated site YouTube. The operator of these pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our web pages that includes a YouTube plug-in, a connection will be created to the YouTube servers. As a result of this, the YouTube server will be notified which of our web pages you visited. If you are logged into YouTube at the time, YouTube will associate your surfing activities directly with your user profile. You can prevent this by logging out of your YouTube account. You can find more information about the use of user data in the YouTube data privacy declaration at: https://www.google.de/intl/de/policies/privacy [external site]